Counter Staff-NIGHT SHIFT

Compensation

: $35,560.00 - $77,040.00 /year *

Employment Type

: Full-Time

Industry

: Hospitality - Food Services



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A family owned and operated quick service restaurant with both corporate and franchise locations is
seeking qualified FOH Counter team members. We have been serving high quality
Middle Eastern cuisine made from scratch using family recipes for over 45 years and have grown into a
premier brand. Our goal is to serve exceptional food enhanced by a level of service and hospitality
normally not associated with quick casual dining.
The FOH Counter Staff is responsible for executing all job duties to the highest standard in the Front of
the House as a member of the FOH team

FOH Counter Staff responsibilities include but are not limited to:
Greeting guests and taking food and beverage orders
Maintains friendly, helpful, positive attitude.
Politely handles phone orders
Placing guest orders into the POS system and ensuring accuracy of all orders taken
Responsible for properly charging the guest and collecting payment for orders.
Accountable for charging the correct amount for food and beverages
Responsible for cash handling procedures
Responsible for communicating effectively with managers, expeditor, and kitchen staff
Assists expediter and floater with assembling dine-in orders
Assists with the packaging of all take-out orders, including beverages and utensils
Assists with the delivery of food and beverage to guests
Assists other staff in their tasks when necessary
Monitors dining room: buses and wipes tables as needed, re-set chairs, retrieve trays / baskets
Monitors and services restrooms as needed
Maintains pastry display, beverage refrigerator, juice dispensers, and restocks accordingly
Assembling all dine-in orders, including beverages and utensils
Packaging all take-out orders, including beverages and utensils
Ensuring all orders are accurate and that they are complete with garnish, sides, beverages, and
utensils
Responsible for communicating effectively with cooks, manager, and service counter
Maintains friendly, helpful, positive attitude
Works as cashier when needed to expedite the line
Works as counter person when needed to expedite the line
Assists with the delivery of food and beverage to guests
Assists other staff in their tasks when necessary
Monitors dining room: buses and wipes tables as needed, re-set chairs, retrieve trays / baskets
Monitors and services restrooms as needed
Maintains pastry display, beverage refrigerator, juice dispensers, and restocks accordingly
Cleans and stocks station as assigned throughout shift
Maintains a clean and organized work space and service counter
Cleans and stocks station as assigned throughout shift
Maintains a clean and organized work space and service counter
Responsible for all side work and cleaning duties
Responsible for completing tasks on opening and closing checklists
Carries out all other duties as assigned by management
Cleans equipment, as assigned, thoroughly and in a timely fashion
Maintains a neat, clean, and friendly appearance; follows Mamoun's uniform and dress code
requirements
Completes shift work, as assigned, timely and thoroughly in accordance with standards

FOH Counter Staff Job Requirements:
Requires 1-2 years of FOH experience
Cash Handling experience
Fast casual concept experience in a high-volume environment
Familiar with hospitality-oriented restaurant experience
Must be able to work as a team
Ability to work day, nights, weekends, and holidays
Food expediting experience
Bilingual helpful
If you have prior FOH experience and are hospitality-oriented, possesses excellent communication skills,
have a high attention to detail and excel in a fast-paced environment and are interested in joining our
family please e-mail us your resume.

Associated topics: clean, cookware, dish, duties, housekeeping, kitchen utility, lavaplatos, limpieza de cocina, stewarding, utensils * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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