Parts and Service Coordinator

Compensation

: $39,120.00 - $78,130.00 /year *

Employment Type

: Full-Time

Industry

: Advertising/Marketing/Public Relations



Envirep, Inc. is a manufacturers' representative of water and wastewater equipment and is in immediate need of an experienced parts & service coordinator or service advisor.

Responsibilities:
The Parts & Service Coordinator is responsible for supporting the service department with administrative tasks as well as providing technical support to customers and other tasks as assigned.
Handle incoming requests for parts and aftermarket equipment quoting & ordering
Answer service calls & dispatch to service technicians when appropriate
Assists Service Manager with scheduling of Service Technicians
Process service department invoicing
Process warranty claims with various manufacturers
Review, revise, and ensure accuracy on all final service & equipment startup reports
Assist office staff with answering incoming phone calls

Requirements:
As a Parts & Service Coordinator, you must be professional, pleasant and possess the ability to function equally well in a team environment and independently. It is also important that you display excellent verbal and written communication, along with the ability to interact effectively with both customers and coworkers.
We're looking not only for team players, but also for problem solvers who want to take the initiative. We want our employees to take pride in what they do and have ownership of their work. Because we recognize the value of employees who want to develop their skills, we promote from within our growing company. That's how we've built a strong team of dedicated, seasoned professionals who know how to get the job done.

Specific Qualifications Include:
College degree or equivalent experience along with 3+ years of related experience
Superior problem-solving skills
Ability to adapt to a fast-paced environment
Able to assist service technicians in the field if required
Ability to occasionally lift and transport heavy packages & equipment
Strong computer & writing skills
Proficient with Microsoft software
Strong troubleshooting skills
Strong mechanical aptitude
Electrical aptitude a strong plus
Dedicated to customer satisfaction

Eligible candidates must pass both a clean driving record and background check.

Send resume with salary requirements. * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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