Now Hiring: Valet/Concierge
***Must be 21 years of age or older, have valid drivers license with clean driving record. THIS IS A TIPPED POSITION***
We are looking for people that have a passion to serve others! Working in our guest reception area means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility ? this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
To serve and assist guests during their stay by creating a memorable and efficient arrival, check in, departure and overall stay experience. To handle guest requests including help with luggage, transportation, information and ensure the safety of their belongings and treat them to a positively memorable stay.?
***Valet Responsibilities are the primary requirements of this role in addition to driving Guests around local areas in our hotel shuttle. Safe driving, detailed handling of guest belongings, an attention detail and the ability to multi task positively in a fast paced atmosphere to help the team goals are integral to this role***
1. Read and match luggage tags, write claim tickets and detach portion to give to guest
2. Escort customers to accommodations, visually inspect room and respond to any guest requests.
3. Organize and store luggage as necessary in a designated area
4. Answer questions and offer assistance giving accurate information regarding all hotel service to the guests
5. Stay informed on current events and entertainment around the city.
6. Performs any other job related duties as assigned.
Here are some reasons our associates like working for us:
Our Benefits (applies to Full Time Associates Only)
Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
401K Retirement Program with company contribution ? FREE MONEY!
Complimentary Hotel Room Night Program ? Receive 7 free nights a year
Group Life Insurance equal to your annual salary
Voluntary Short and Long Term Disability Programs
Verizon Wireless Discount ? save up to 18% off your billing a month with our partnership with Verizon
Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs ? take classes related to hospitality and save up to 9% off the tuition price
Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. We are a company that is growing meaning great opportunities for career opportunities for everyone.
Concord?s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest ? having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
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